Crisis Text Line

Our mission At the intersection of empathy and innovation — we promote mental well-being for people wherever they are.

Crisis Text Line

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Crisis Counselor

Crisis Counselors answer texts from people in crisis, and are trained in techniques to bring them from a hot moment to a cool calm through active listening, collaborative problem solving, and safety planning. Interested in becoming a volunteer? When need volunteers especially at night! Texters tend to be in crisis more often at night, when the rest of the world is sleeping. No wonder ⅔ of our texter volume happens at night. Our greatest need is during the hours of 10pm and 6am EST. Are you a night owl or early riser? Then this is the perfect opportunity for you! REQUIREMENTS: background check, must be at least 18, orientation or training, 4 hours a week for one year United States social security number, working computer with secure internet connection.
  • Weekly
  • 21+, 55+, Adults
  • Individuals
  • Virtual
  • Formal
  • Weekdays, Evenings, Weekends
How you help Crisis Text Line is an equal opportunity organization. We celebrate diversity and are committed to creating an inclusive environment for all employees and Crisis Counselors.
About us Crisis Text Line provides free, 24/7, high-quality text-based mental health support and crisis intervention by empowering a community of trained volunteers to support people in their moments of need.
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